When most
business journals are talking about cloud solutions they are usuallly referring
to moving some or all of an organization’s Information Technology applications
and databases off of their premise and into a hosted environment. In this hosted environment users access the
data systems in the cloud via the internet.
But did you know that this is becoming a trend for telephone systems
also? Actually, it is in some regards
going back to the 1970’s when all telephone equipment was hosted by the
telephone company.
Traditional business telephone
solutions retain their popularity because they’re both
familiar and reliable. Recent technological advances have produced new ways of
communicating that aid businesses needing 21st century
speed and sensibilities. Voice over IP premise and cloud based phone system
technology allows businesses to connect to their customers in ways they could
not have done as efficiently several years ago.
Purchasing VoIP telephone systems
can certainly be a very cost effective solution of businesses of all
sizes. But fast-growing companies and companies
that are widely dispersed geographically are finding that cloud based telephone
systems can be more cost effective for them. With greater flexibility to grow
and less infrastructure on-site, telephony from the cloud is becoming more
common and more affordable.
In most cases the basic features
and functionality will not change if you implement a premise based telephone
system versus a cloud based system.
However, how fast your company is growing, the number of times you need
to make changes to your system, your geographic span and your capital dollars
versus operating dollars will drive your direction.
So while your options are
increasing, the decision on the direction for a new telephone system is getting
more complicated. If you need help with these options, please contact HPA.
Tags: HPA Group News, telecom consulting, telecom consultancy, telecom expert, independent telecom consultant, wireless consulting firms, telecommunication consulting companies, Call Center Technology Solutions, Expert telecom recommendations, Telecom Contract Negotiation & Management, Telecom RFP Bid Management, Voice and Data Consultants, Telecom Consulting Rochester NY, telecommunication consultant, telecom specialist, telecommunications consulting, telecom consulting firm, telecom optimization, telecom advisors, Telecom Consulting, technology consulting group