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Trump Signs Kari's Law
PUBLISHED: Feb 28, 2018
Earlier this month, President Trump signed into law H.R. 582, aka Kari's Law, which requires that callers are able to directly dial 911 from phones that are part of a multi-line telephone system (MLTS). MLTS, which require users to dial an additional number, often 9, to reach an outside line, are common in places such as hotels and offices. 

The bill is known as Kari's Law because it is named after Kari Hunt, a woman who was murdered in a Texas hotel room in December 2013. Kari's 9-year-old daughter was also in the hotel at the time and attempted to dial 911 multiple times, but none of the calls went through because the hotel required a prefix to be dialed to reach an outside line. 

Kari's Law was sponsored by Rep. Louie Gohmert (R-Texas) and passed both the House and Senate with zero opposition votes.

“Although this law will not reverse the heartbreaking loss of Kari Rene Hunt and all the horrors of that day, her legacy will now live on and safeguard others from experiencing a situation of this magnitude,” Gohmert said in a statement. “Today is monumental. No longer should a child—or anyone, for that matter—pick up the phone to call for help and get nothing.”


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HPA Consulting Group

HPA Consulting Group, Inc. (HPA) is a privately owned consulting firm headquartered in Rochester, NY providing specialized consulting services in Voice and Data Communications. HPA was founded in 1994 by Bill Hughes and Tom Phelps. Together, the HPA Team has over 200 years of experience in many facets of voice and data communications.

HPA facilitates businesses in determining the best communications solution for their company. This involves voice and data networks, call centers and broadband applications. In addition, HPA manages the telecom expenses for businesses to get them the most cost effective telecom solutions possible. HPA also helps telecommunications providers and manufacturers with their marketing, sales and business planning.

Since HPA's formation in 1994, over 400 clients have contracted to HPA for services. HPA has planned, designed and implemented a variety of voice and data solutions that have enabled businesses to enhance their operations in a cost-effective manner. HPA has also audited telecommunications invoices and recommended changes to client’s telecommunications services that have resulted in millions of dollars in savings for HPA’s clients.

Finally, HPA has performed work in a variety of areas for Local Exchange, Wireless, CATV, Long Distance Companies, Manufacturers and Software Providers.

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Some HPA Projects Include:

  • Designed and implemented a complete new voice, data and security network for a regional bank and their branches. Results included improved customer service in their call center, improved communication between locations and redundancy at all locations including the branches.
  • Designed and implemented a new VoIP telecommunications network including new equipment and services for a Rochester based not-for-profit with over 15 locations.
  • Redesigned a not-for-profit organization’s telecommunications system in five cities by implementing new services and pricing and auditing telephone bills. The savings paid for all new telephone equipment in less than two years.
  • Manage the communications network for a regional hospital in central New York. HPA has lowered the costs for the hospital and at the same time implemented a more up-to-date network with more functionality and redundancy.
  • Designed and implemented a Call Center for a Benefit Company in Rochester. Project resulted in drastic improvements in customer service.
  • Planned and designed a new voice and data network for a Law Firm with six locations in New York State.

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