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Telecom Bill Audits Produce Real Savings
PUBLISHED: Jun 19, 2015
Telecom costs including voice, landline, wire line, cellular and broadband, are an increasing portion of every business’s operational expense. Therefore, it’s critical to monitor and manage your monthly telecom expenses. However, given expanding telecom and IT infrastructures’, multiple vendor relationships and increasingly complex billing statements, this can be a daunting task. You can choose the DIY approach or you can hire an expert. But remember, your goal is to make sure you don't leave any money on the table. If you miss an opportunity to eliminate an erroneous billing error or an unneeded product or service, you will continue to pay the price for this oversight every single month on your monthly billing statement. Sometimes, this type of work is just better left to the experts. If you decide to hire a professional, make sure they are willing to share in the risk and reward of telecom expense management. Are they willing to set a fee as a percentage of your savings? If so, you have a real partner who is fully accountable for your success. Still wondering if this is something you'd like to tackle on your own? Here's a short video produced by HPA Consulting Group which outlines the steps to a successful telecom bill audit. https://youtu.be/fKloj4ljnTA
Tags: HPA Group News, telecom audits, expense management

About Us

HPA Consulting Group

HPA Consulting Group, Inc. (HPA) is a privately owned consulting firm headquartered in Rochester, NY providing specialized consulting services in Voice and Data Communications. HPA was founded in 1994 by Bill Hughes and Tom Phelps. Together, the HPA Team has over 200 years of experience in many facets of voice and data communications.

HPA facilitates businesses in determining the best communications solution for their company. This involves voice and data networks, call centers and broadband applications. In addition, HPA manages the telecom expenses for businesses to get them the most cost effective telecom solutions possible. HPA also helps telecommunications providers and manufacturers with their marketing, sales and business planning.

Since HPA's formation in 1994, over 400 clients have contracted to HPA for services. HPA has planned, designed and implemented a variety of voice and data solutions that have enabled businesses to enhance their operations in a cost-effective manner. HPA has also audited telecommunications invoices and recommended changes to client’s telecommunications services that have resulted in millions of dollars in savings for HPA’s clients.

Finally, HPA has performed work in a variety of areas for Local Exchange, Wireless, CATV, Long Distance Companies, Manufacturers and Software Providers.

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Some HPA Projects Include:

  • Designed and implemented a complete new voice, data and security network for a regional bank and their branches. Results included improved customer service in their call center, improved communication between locations and redundancy at all locations including the branches.
  • Designed and implemented a new VoIP telecommunications network including new equipment and services for a Rochester based not-for-profit with over 15 locations.
  • Redesigned a not-for-profit organization’s telecommunications system in five cities by implementing new services and pricing and auditing telephone bills. The savings paid for all new telephone equipment in less than two years.
  • Manage the communications network for a regional hospital in central New York. HPA has lowered the costs for the hospital and at the same time implemented a more up-to-date network with more functionality and redundancy.
  • Designed and implemented a Call Center for a Benefit Company in Rochester. Project resulted in drastic improvements in customer service.
  • Planned and designed a new voice and data network for a Law Firm with six locations in New York State.

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Contact Us

HPA Consulting Group

349 West Commercial Street
Suite 2285
East Rochester, NY 14445

Phone: 585-461-2560

Web: www.hpagroup.com



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