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How Do You Control Wireless Roaming Costs?
PUBLISHED: Apr 23, 2013

   When it comes to cell phones and wireless devices, roaming costs can add up quickly. For starters, by understanding what roaming is and when additional charges apply to the device will help. 

 

   Roaming is the ability to send and receive voice, data, or texts when travelling outside the geographical coverage area of the home network, by means of using a visited network. Domestic roaming (national) occurs when a user within one country switches from one carrier network to another such as a T-Mobile subscriber is roaming on the AT&T network.  International roaming refers to the ability to move to a foreign service provider's network; frequently involves mobile workers and international tourists.  When travelling internationally for your data needs, it is always best to use smart phones and data devices on a free Wi-Fi network. However, if that isn’t an option, you should consult HPA or your wireless provider to make sure you know how charges will be applied should you roam off your network. Most wireless providers charge per MB of data usage when you roam off of their network. However, some providers provide plans that will give a bigger block of usage versus a pay per use scenario. The best advice to prevent unwanted roaming costs is to KNOW before you GO!

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About Us

HPA Consulting Group

HPA Consulting Group, Inc. (HPA) is a privately owned consulting firm headquartered in Rochester, NY providing specialized consulting services in Voice and Data Communications. HPA was founded in 1994 by Bill Hughes and Tom Phelps. Together, the HPA Team has over 200 years of experience in many facets of voice and data communications.

HPA facilitates businesses in determining the best communications solution for their company. This involves voice and data networks, call centers and broadband applications. In addition, HPA manages the telecom expenses for businesses to get them the most cost effective telecom solutions possible. HPA also helps telecommunications providers and manufacturers with their marketing, sales and business planning.

Since HPA's formation in 1994, over 400 clients have contracted to HPA for services. HPA has planned, designed and implemented a variety of voice and data solutions that have enabled businesses to enhance their operations in a cost-effective manner. HPA has also audited telecommunications invoices and recommended changes to client’s telecommunications services that have resulted in millions of dollars in savings for HPA’s clients.

Finally, HPA has performed work in a variety of areas for Local Exchange, Wireless, CATV, Long Distance Companies, Manufacturers and Software Providers.

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Some HPA Projects Include:

  • Designed and implemented a complete new voice, data and security network for a regional bank and their branches. Results included improved customer service in their call center, improved communication between locations and redundancy at all locations including the branches.
  • Designed and implemented a new VoIP telecommunications network including new equipment and services for a Rochester based not-for-profit with over 15 locations.
  • Redesigned a not-for-profit organization’s telecommunications system in five cities by implementing new services and pricing and auditing telephone bills. The savings paid for all new telephone equipment in less than two years.
  • Manage the communications network for a regional hospital in central New York. HPA has lowered the costs for the hospital and at the same time implemented a more up-to-date network with more functionality and redundancy.
  • Designed and implemented a Call Center for a Benefit Company in Rochester. Project resulted in drastic improvements in customer service.
  • Planned and designed a new voice and data network for a Law Firm with six locations in New York State.

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HPA Consulting Group

349 West Commercial Street
Suite 2350
East Rochester, NY 14445

Phone: 585-461-2560

Web: www.hpagroup.com



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