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Game-Changing Trends in the Telecommunications Industry
PUBLISHED: Jun 13, 2018
Global analytics solutions provider Quantzig has released its top four game-changing tech trends in the telecommunications industry, according to a press release. And they are: 
  • Unleashing the power of 5G
  • Cloud computing
  • Digitization in customer support
  • AR and VR
Here's what Quantzig had to say about cloud computing:

"Providers in the telecommunication industry are facing some great challenges and opportunities when it comes to tech trends like cloud computing. They can potentially use the cloud to deliver higher quality, more flexible, and more scalable enterprise IT services at a lower cost when compared with on-premise solutions. For the consumers, there’s a big opportunity for providers in the telecommunication industry to offer more cloud-based services that can be accessed, updated, and purchased from anywhere."

HPA dove into the cloud vs. premise debate back in February, in an article published on LinkedIn. If you missed it then, check it out now. And you can read more from Quantzig and their top trends, here.



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About Us

HPA Consulting Group

HPA Consulting Group, Inc. (HPA) is a privately owned consulting firm headquartered in Rochester, NY providing specialized consulting services in Voice and Data Communications. HPA was founded in 1994 by Bill Hughes and Tom Phelps. Together, the HPA Team has over 200 years of experience in many facets of voice and data communications.

HPA facilitates businesses in determining the best communications solution for their company. This involves voice and data networks, call centers and broadband applications. In addition, HPA manages the telecom expenses for businesses to get them the most cost effective telecom solutions possible. HPA also helps telecommunications providers and manufacturers with their marketing, sales and business planning.

Since HPA's formation in 1994, over 400 clients have contracted to HPA for services. HPA has planned, designed and implemented a variety of voice and data solutions that have enabled businesses to enhance their operations in a cost-effective manner. HPA has also audited telecommunications invoices and recommended changes to client’s telecommunications services that have resulted in millions of dollars in savings for HPA’s clients.

Finally, HPA has performed work in a variety of areas for Local Exchange, Wireless, CATV, Long Distance Companies, Manufacturers and Software Providers.

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Some HPA Projects Include:

  • Designed and implemented a complete new voice, data and security network for a regional bank and their branches. Results included improved customer service in their call center, improved communication between locations and redundancy at all locations including the branches.
  • Designed and implemented a new VoIP telecommunications network including new equipment and services for a Rochester based not-for-profit with over 15 locations.
  • Redesigned a not-for-profit organization’s telecommunications system in five cities by implementing new services and pricing and auditing telephone bills. The savings paid for all new telephone equipment in less than two years.
  • Manage the communications network for a regional hospital in central New York. HPA has lowered the costs for the hospital and at the same time implemented a more up-to-date network with more functionality and redundancy.
  • Designed and implemented a Call Center for a Benefit Company in Rochester. Project resulted in drastic improvements in customer service.
  • Planned and designed a new voice and data network for a Law Firm with six locations in New York State.

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HPA Consulting Group

349 West Commercial Street
Suite 2285
East Rochester, NY 14445

Phone: 585-461-2560

Web: www.hpagroup.com



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