HPA's clients are primarily Communications Users and Service Providers. Since HPA's formation in 1994, over 300 clients (for examples see HPA's Success Stories) have contracted to HPA for services. HPA has implemented a variety of voice and data solutions that have enabled businesses to enhance their operations in a cost-effective manner. HPA has also performed work in a variety of areas for Local Exchange, Wireless, CATV, Long Distance Companies, Manufacturers and Software Providers.

Most of HPA's work to date has involved providing services to three different client groups. HPA facilitates businesses in determining the best communications solution for their company. This involves voice and data networks, call centers and broadband applications. HPA also helps telecommunications providers and manufacturers with their marketing, sales and business planning. Finally, HPA provides expert consulting on mergers and acquisitions of communications companies.

For organizations that use voice and data communications networks, HPA helps these companies determine the best system and network for their business. HPA analyzes the business and develops solutions to improve or enhance the operation. This can involve voice and data equipment, local services, long distance and wireless. This type of analysis can also include call center management including both human resource management and technology planning and implementation. HPA can also manage entire communications networks for businesses including performing audit functions to ensure telephone billing is correct. HPA can be a company's communications resource and expert and let employees concentrate on the core business of the company.

HPA specializes in providing solutions to its clients. HPA believes that implementing applications and solutions using technology can greatly enhance any organization's operations. HPA is expert in learning the operations of any enterprise and then implementing solutions that will enhance the business.

Many firms are usually trying to fit their technology to a customer's situation. HPA first determines the applications and then finds and implements the technologies that will provide the solution. This methodology has resulted in many delighted clients that are using voice and data communications services to enhance their business. HPA is not associated with any telecommunications vendor and, therefore, can provide completely unbiased advice.

For telecommunications providers and manufacturers, HPA provides marketing, sales and strategic business planning services. HPA's services have included business planning for Long Distance, Power and Cable TV Companies to enter the local telephone business and helping independent and competitive (CLECs) telephone companies implement effective marketing and sales programs. HPA has also provided business planning for specific projects for telecommunications providers. For manufacturers, most work has involved helping these companies position and sell their products to telecommunications companies.