• Telecom System and Network Planning
• RFP/Bid Management
• Project Management
• Solutions, not Technology
• HPA is Independent and Provides Solutions
• HPA Has the Experience to Produce Results for your Organization

Telecom System and Network Planning

HPA plans, designs and implements telecom and associated technology for its clients that improves the client’s business processes and/or improves their cost structures. HPA can help you determine the best system and network for today’s needs. HPA will analyze your business and develop solutions to improve or enhance your operation. This can involve voice, data, local, long distance and wireless services.  HPA can determine if a hosted/cloud or a premise based solution is best for your business. HPA can also analyze an organization's contact center including both human resource management and technology planning and implementation. HPA can be your communications resource and expert and let employees concentrate on your core business.

RFP/Bid Management

HPA provides RFP and Bid management for both Equipment and Telecom Services. HPA works with our clients to determine their needs, develop the specifications, qualify vendors, prepare and solicit the bids, analyze the proposals, and provide expert recommendations. HPA will also provide contract negotiations and implementation support. HPA is vendor neutral. We are able to provide completely unbiased recommendations. HPA works solely for you. If your organization needs new infrastructure, HPA can prepare all bids, handle the entire bid management process including; analyzing the bid responses and making recommendations. In addition, HPA can help you determine if you should purchase, own and manage the equipment or if a cloud or outsourced arrangement is more beneficial for your business. HPA can analyze the costs and all other human and operational components of these decisions.

Project Management

HPA can also serve as your Project Manager to ensure that your telecom technology and services are implemented on-time and on-budget. Our goal is minimize risk and deliver functionality as defined in your scope of work. HPA has certified project managers that provide expert service for many satisfied clients.

Solutions, not Technology

HPA specializes in providing solutions to its clients, not technology. HPA believes that implementing applications and solutions using technology can greatly enhance any organization's operations. We are expert in learning the operations of any enterprise and then implementing solutions that will enhance the business. HPA always begins every engagement with a needs analysis to determine what the client needs to improve their organization.

HPA is Independent and Provides Solutions

Many firms try to fit their technology to a customer's situation. HPA first determines the requirements and then finds and implements the technologies that will provide the solution. Our methodology has resulted in many delighted clients that are using voice and data communications services to enhance their business. HPA is not associated with any telecommunications vendor and, therefore, we provide completely unbiased advice.

HPA Has the Experience to Produce Results for your Organization

Below are some of the technologies that HPA has planned, designed and implemented for our clients:

• Hosted Voice/ UCaaS
• VoIP Systems
• Voice, Data (LAN/WAN) and Video Networks
• SD WAN
• Contact Center Management and Technology
• Voice, Collaboration and Video Conferencing
• Work from Home
• Internet Connections including Back Up Options
• Disaster Recovery
• Voicemail and Email Integration
• Mobile Twinning
• Presence Systems
• Instant Messaging Solutions
• Integrated Voice Response Systems
• Security Systems
• Smart Classroom Technology
• Wiring Design including fiber optic cable
• Voice and Data Closet Design and Security
• Firewall Hardware and Software
• Uninterruptible Power Supplies
• Internet Enabling and Integration
• Traditional Telephone Systems
• Other related Voice and Data Communications Network Services Network Equipment